Frequently asked questions (FAQ) for Videographers
• Offer Live web broadcasting to your customers as an optional service to complement your video wedding packages.
• Two-way network benefit: As we receive customer inquiries from our website through our national marketing efforts, we will refer these local customers to you as our preferred live webcast videographer
• Distinguish yourself from your colleagues by offering live-event broadcasting. Give your clients the "Wow" factor their special day deserves.
• Marketing: Partnership welcome package includes sales brochure to promote
live-broadcast events and service to your customers.
• Production support: We provide easy step by step instructions to save
you time and simplify the live-event set-up.
• Generate additional revenue with little investment.
Yes, we will provide you with html code to add our login page into your
own website. The broadcast page is generic (does not contain the "I
Do Stream logo) but can be customized with your company name.
All our partners can download a tri-fold sales brochure that can be used
to promote live-broadcast events and service to potential customers. You will be listed in our partner directory where brides can find a local
Yes, once you've been approved as a partner, you can login to your account and download our proprietary easy to use I Do Stream broadcaster software. Our software is not Mac compatlable however we do support it through Adobe Flash media live encoder.
contact us for a live demo.
In addition, to
allow time for testing before the event, we open the webcasting
channel two days before the scheduled event. When soon as you order
for the webcast (created an event), the broadcast is open for you to test.
We encourage you to
well in advance at the venue and if you need more time to test,
- If you are concerned it may take away from
doing your main job (video), we
recommend just setting up a camcorder on a tripod to stream and
helper move the camera from time to time.
- Alternatively, you can rent our
WEVI wireless video transmitter. The WEVI will allow
the web viewer see what you see while you are filming. The
transmitter connects to the RCA or S-Video output of your video camera
and can be carried in a small shoulder bag giving you mobility to capture
precious moments while webcasting at the same time. The receiver
connects to a laptop computer that has internet access. While
the encoder is started you will be webcasting as long as the
video camera is turned on regardless of whether you are
recording or not. The transmitter has a range of approx.
Not all camcorders allow streaming from the USB port. Most camcorders do not allow stream,
only used for file transfer. You need to purchase a usb live video capture device.
We recommand Black Magic Intensity
Almost all professinal video cameras have a DV output which is also
known as firewire. If your laptop lacks a firewire port, you
can purchase a firewire PC card directly from us when you place
an order. Alternatively, it is relatively inexpensive to purchase
a firewire PC card at your local Best Buy store or online.
Here's what a firewire PC card
In terms of technical support, we offer
telephone technical support for
videographers everytime you do a live broadcast with us We will be
throughout the event for you to call us for any technical setup
Of course, we will monitor our streaming servers during the event
will address any server issues. We will monitor every event (live) that you do,
and if the live stream goes down for whatever reason,
we will call or text you right away. We also offer live technical
support for the viewers during the event so you don't have to worry about viewer problems.
Therefore, will require a cellphone number for us to call you
case the problem is related to your camcorder not being "turned
depend on whether someone else is also using a lot of bandwidth
Wi-Fi during the broadcast. You should check with the reception
hall to see if anyone else may be using the wireless router on
the day of your live broadcast. Also if the WiFi's signal is
weak because you're far away from the wireless router, your
speed may degrade. That said, most reception halls should
have Wi-Fi connection that covers the entire room.
You may run into difficulties when go between rooms. To
test your download and upload speed at the site, use
- Unless you can pickup a Wi-Fi
signal nearby, your only option to webcast live is broadband wireless from a cellphone
provider such as Verizon. Our ultraportable PC rental comes
broadband wireless access included. While broadband wireless
up to 2Mb/ps download it only can do max of 800Kb/ps upload speed.
- Both Sprint and Verizon have recently come out
with an even higher speed
access in certain locations. It's called 4g internet; It's
able to upload
with speeds of 1Mb/ps which is comparable to DSL.
- Click here to see the
Verizon broadband wireless coverage map.
- Click here to see the
Sprint broadband wireless coverage map.