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  1. What do I need to broadcast my wedding live on the web?
  2. How much does it cost to broadcast a live wedding and what does it include?
  3. What if our church/venue doesn't have an internet connection?
  4. Can I setup a test broadcast before the wedding?
  5. How many people can logon and watch my wedding live?
  6. Can I broadcast if I have an outdoor wedding?
  7. Will I be able to view my broadcast at a later date? If so, for how long?
  8. How long can my wedding broadcast be?
  9. What happens if the live broadcast does not happen for whatever reason?
  10. I'm not very tech savvy, can you send someone to set it all up for me?
  11. Can I make a deposit to reserve my date rather than paying the full amount months ahead?
  12. I'm ordering my service months in advance, how do I know you will honor your commitments then?
     

 

 
How much does it cost to broadcast a live wedding?

Our Basic package starts at $349 and it includes:

* Up to 50 concurrent viewers

* Live technical support chat for viewers

* On Demand access to video for 30 days after the event

* Guestbook for your viewers to sign

* Chat service for friends and family during the live broadcast

* Standardized email invitation created with links for you to send to online viewers

* Ability to download video to iPod for viewing after broadcast

For the Basic Package you will need your own broadcast equipment, which is  a camcorder and a laptop computer. 

Alternatively, we offer an Enhanced Live Broadcast package for $595.  It includes all above services as well as all the equipment you'll need to quickly setup and easily broadcast live.  We'll send you a Camcorder, a tripod, a laptop with built in broadband wireless from Verizon, and, one-click broadcast software pre-installed.  Once the event is over, you will send the equipment back to us within 3 days  on a pre-paid UPS mailing label.   

We also have a network of over 200 videographers located throughout the U.S. who can provide live webcasting service to you.  Please call us at 860-681-5414 or email us at sales@idostream.com  to find out if there is a local videographer in your area who can work with you. 

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What if our church/venue doesn't have an internet connection?

If your venue does not have a high speed (DSL or Cable modem)  internet connection, you may still be able to broadcast with wireless broadband option.  Sprint and Verizon both have wireless broadband internet access that you can subscribe to.  In most areas you can get  up to 700kbps upload speed for wireless broadband.  Please check Sprint or Verizon to see broadband coverage for your location.

Alternatively, we also offer an Enhanced Live Broadcast package that includes all the equipment you'll need to quickly setup and easily broadcast live.  We'll send you a Camcorder, a tripod, a laptop with built in broadband wireless from Verizon, and, one-click broadcast software pre-installed.  Once the event is over, you will send the equipment back to us within 3 days  on a pre-paid UPS mailing label.   

Please email us or call us to discuss your options further.

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What do I need to broadcast my wedding live on the web?

You will need a camcorder that has a firewire(IEEE 1394) or DV output, a laptop with a firewire(IEEE 1394) input (firewire pc card can be purchased from us), and Wi-Fi or wired internet access at your location of broadcast.  Nowadays, many churches and reception halls have wireless internet access. 

Upon confirmation of your order, we will email you a link to download our I Do Stream Broadcaster software to encode and send the live stream to our servers.  We will also send you step by step instructions on how to setup all the necessary equipment and how to install and run the software. 

Alternatively, we also offer an Enhanced Live Broadcast package that includes all the equipment you'll need to quickly setup and easily broadcast live.  We'll send you a Camcorder, a tripod, a laptop with built in broadband wireless from Verizon, and, one-click broadcast software pre-installed.  Once the event is over, you will send the equipment back to us within 3 days  on a pre-paid UPS mailing label.   

If you just want live broadcast service of your event but don't want to set it up yourself, we also have a network of over 200 videographers located throughout the U.S. who can provide live webcasting service to you.  Please call us at 860-681-5414 or email us at sales@idostream.com  to find out if there is a local videographer in your area who can work with you. 

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Can I setup a test broadcast before the wedding?

Yes. Two days prior to your event we will activate your account on the streaming server.  You will then be able to use the userid and password we've provided to you for your viewers to logon and test your live broadcast. 

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Can I broadcast if I have an outdoor wedding?

Yes, today there are several options where you can successfully broadcast an outdoor wedding. You can use a wireless broadband air card offered by a wireless service provider such as Verizon or Sprint connected to a laptop.   In most areas you can get  up to 700kbps upload speed for wireless broadband.   Please check Sprint or Verizon to see broadband coverage for your location.   The length of your outdoor broadcast is subject to the battery life of your camcorder and your laptop. 

Alternatively, we also offer an Enhanced Live Broadcast package that includes all the equipment you'll need to quickly setup and easily broadcast live.  We'll send you a Camcorder, a tripod, a laptop with built in broadband wireless from Verizon, and, one-click broadcast software pre-installed.  Once the event is over, you will send the equipment back to us within 3 days  on a pre-paid UPS mailing label.   

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How many people can logon and watch my wedding live?

The basic package includes up to 50 simultaneous player connections.  In other words you can have up to 50 computers connected simultaneous to view the broadcast.  Of course, you may have more than several viewers at each computer.  If you need additional player connections, it can be purchased as an additional 50 player connection blocks. 

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Will I be able to view my broadcast at a later date? If so, for how long?

The basic package includes on-demand viewing for 30 days after the event.  Your visitors may view the wedding as many times as they like during this 30 day period.  If you require longer on-demand viewing, please contact us.  The basic package also includes the ability for your visitors to download the video to a video capable iPod for later viewing.

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How long can my wedding broadcast be?

The basic package include a live broadcast with a maximum length of six hours.  If you require a longer broadcast we can arrange it for an additional fee by sending an email to sales@idostream.com.

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What happens if the live broadcast does not happen for whatever reason?

If you cancel your service 10 days prior to the wedding date, we will refund 100% of the service fee. If you cancel within 10 days prior to the wedding date we will refund you 50% of the service fee.  However, if you cancel  two days prior to your wedding date,  no refund will be given.  That's because we open your channel for live broadcast testing two days prior to the wedding date.  At that point the service is considered delivered. 
 

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I'm not very tech savvy, can you send someone to set it all up for me?

We recognize you may not wish to deal with all the technical details in setting up a live broadcast and to rather focus more on catering to your guests. 

We offer several options to make the process of broadcasting your event live as simple as possible. 

1. We offer an Enhanced Live Broadcast package that includes all the equipment you'll need to quickly setup and easily broadcast live.  We'll send you a Camcorder, a tripod, a laptop with built in broadband wireless from Verizon, and, one-click broadcast software pre-installed.  Once the event is over, you will send the equipment back to us within 3 days  on a pre-paid UPS mailing label.   

2. Provide us with your videographer's contact information.  We will partner with your videographer to setup the entire live broadcast for you provided your venue has internet access. 

3. We also have a network of over 200 videographers located throughout the U.S. who can provide live webcasting service to you.  Please call us at 860-681-5414 or email us at sales@idostream.com  to find out if there is a local videographer in your area who can work with you. 

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Can I make a deposit to reserve my date rather than paying the full amount months ahead?

Yes, if your wedding is still months away, you can reserve a live broadcast for your special day with a $25 non-refundable deposit. 

We will contact you either by phone or email approximately one month before your event date to start the setup process.  We will also send you an email invoice at that time for you to purchase either our Basic or Enhanced Live Broadcast package.   Your deposit will automatically be applied towards your purchase of a broadcast package. 

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I'm ordering my service months in advance, how do I know you will honor your commitments then?

I Do Stream takes our service commitments very seriously.  We are dedicated to high customer satisfaction. 

Unlike a self-service site, we provide full service from the moment you order our services.  Besides making sure you have a good setup experience with us, we also make sure the online viewers of your special event will have a trouble free viewing experience by making technical support chat part of our standard service. 

We are also an Accredited Businsess of the Better Business Bureau (BBB).  Click to verify BBB accreditation and to see a BBB report.  

 

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